DexSafe FAQ
Last updated
Last updated
Using the Wallet
How to Find Your Seed Phrase if You Have Access to the Wallet?
How to Connect DexSafe to a Website via QR Code?
Transactions
How to Buy DexNet Tokens?
Tips for Shopping in Online Stores
Why Might a Card Be Blocked or a Transaction Declined?
Crypto Card
If There Is No Email Confirmation When Adding a Card to Apple Wallet
Important Information About the Crypto Card
Open the main menu of the app:
Tap the button with three lines in the bottom right corner of the screen to access the settings.
Go to the "Wallet Management" section:
In the settings menu, find and select the "Wallet Management" section.
Tap on the three dots and select the "Recovery Phrase" option to view your seed phrase.
Action Confirmation:
You may need to enter your password or use biometric data for confirmation.
Write down and securely store your seed phrase:
Write down or copy the seed phrase and store it in a secure place.
Please note that the seed phrase is a set of words used to generate your wallet keys and is crucial for accessing your funds.
Never share your seed phrase with others and avoid storing it electronically without proper security measures.
Open the DexSafe wallet:
Launch the DexSafe app on your device.
Find the "Scan" button:
Tap the QR code icon in the upper right corner of the screen.
Go to the website:
Open the website where you want to use your wallet (e.g., PancakeSwap).
In the upper right corner of the site, click "Connect Wallet" or a similar button.
Select "Wallet Connect" among the available connection options.
Scan the QR code:
The website will prompt you to scan a QR code.
In the DexSafe app, tap "Scan" and focus the camera on the QR code displayed on your computer or laptop screen.
Confirm the connection:
Confirm the connection in the DexSafe wallet.
Perform tasks on the website:
After successfully connecting, perform the necessary actions on the website (e.g., swapping, staking, or trading).
When the tasks are completed, return to the DexSafe app and tap "Disconnect."
Swapping Tokens in the DexSafe Wallet
Tap the "Swap" button in the DexSafe wallet.
Select the token pair for swapping (e.g., USDT/DEXNET).
Enter the amount of tokens to swap.
Confirm the transaction.
Check the transaction history:ё
Go to the "Transactions" section in your wallet to view the swap details.
When making a purchase, you can enter any name, surname, and any card billing address.
Sometimes it's not possible to enter a billing address. For example, when shopping at a U.S. store, you might only be able to enter a domestic U.S. address. In that case, provide the shipping address.
If the website refuses to accept the card for various reasons (there could be many, and they don't depend on the card, such as the store not liking that the card is from Hong Kong while you are in Germany), then you should make the payment through PayPal.
When paying on the website, select PayPal, and you will be redirected to PayPal, where you can choose which linked card to charge for the payment.
Buying cryptocurrency on exchanges and in exchangers is not allowed.
You cannot top up other wallets or banks (e.g., Wise, PayPal, and other wallets).
Paying for gambling is prohibited.
Paying for adult content (18+) is not allowed.
Purchasing weapons, drugs, etc., is prohibited.
Gas stations (due to pre-authorizations, deposit freezes, and refunds of unused amounts).
Frequent returns (constantly buying in stores and immediately returning items) may lead to card blockage or transaction decline.
What to Do If There Is No Email Option During Card Activation in Apple Wallet?
If the user frequently adds/removes the card in the wallet, after a while, it may no longer be possible to install the card. Solution: Install the card on another device.
The crypto card can only be topped up via USDT BEP20.
View earnings from the referral program.
The crypto card does not have a PIN code, which means that large offline purchases in some countries may not go through in a single transaction; you may need to split the payment into multiple receipts (this is an Apple Pay limitation on the minimum amount).
Link to official information.
A fee of 0.25 USD will be charged for each transaction (regardless of the transaction's success).
Any transaction where card details are entered (or the card is tapped at a terminal).
Apple Pay transactions, as the physical card has not yet been issued.
Currently, there is no option to withdraw cash from an ATM.
The exchange rate is listed on the official MasterCard website.
https://www.mastercard.us/en-us/personal/get-support/convert-currency.html
Settings > Referral Program > Earnings
